How To Fix CVI_FS_CHECK_CUST009 - Although PPO has been deactivated there are active business processes

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_FS_CHECK_CUST -

• Message number: 009

• Message text: Although PPO has been deactivated there are active business processes

What causes this issue?

At least one business process has been marked as "active" in the view
"Activate Creation of Postprocessing Orders" (/SAPPO/VA_BPROC). This is
a prerequisite for connecting CVI to Postprocessing Office (PPO).
However, the Postprocessing Office has not been activated in the view
"Activate PPO Requests for Platform Objects in the Dialog" (MD
SV_CTRL_OBJPPO).

System Response

At present, Customer Vendor Integration is not connected to
Postprocessing Office.

How to fix this error?

If you want to connect Customer Vendor Integration to Postprocessing
Office, you have to activate the connection in the Customizing activity
<DS:SIMG.MDSV_CTRL_OBJPPO>Activate PPO Requests for Platform Objects in
the Dialog</>.
If not, you can deactivate the activated business processes in the
Customizing activity <DS:SIMG./SAPPO/VA_BPROC>Activate Creation of
Postprocessing Orders</>.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_FS_CHECK_CUST009 - Although PPO has been deactivated there are active business processes ?

  The SAP error message CVI_FS_CHECK_CUST009 typically indicates that there are active business processes in the system that are preventing the deactivation of the Productive Process Organization (PPO). This error arises when you attempt to deactivate a PPO that is still linked to active business processes, such as production orders, sales orders, or other transactions that rely on the PPO.
  
  Cause:
  
  Active Business Processes: The primary cause of this error is that there are still active business processes associated with the PPO you are trying to deactivate. This could include open production orders, sales orders, or other transactions that reference the PPO.
  Incomplete Deactivation: The PPO may not have been fully deactivated in all relevant areas of the system, leading to inconsistencies.
  
  Configuration Issues: There may be configuration settings that are preventing the deactivation of the PPO.
  
  
  Solution:
  To resolve the CVI_FS_CHECK_CUST009 error, follow these steps:
  
  
  Identify Active Processes:
  
  Use transaction codes like CO03 (Display Production Order), VA03 (Display