CVI_EI009 - OBJECT_TASK &1 is not supported for the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 009

• Message text: OBJECT_TASK &1 is not supported for the customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI009 - OBJECT_TASK &1 is not supported for the customer ?

  The SAP error message CVI_EI009 indicates that a specific object task (denoted by &1) is not supported for the customer in the context of the Customer-Vendor Integration (CVI) process. This error typically arises when there is an attempt to perform an operation that is not allowed for the specified customer object.
  Cause:
  
  Unsupported Object Task: The object task you are trying to execute is not supported for the customer. This could be due to the customer not being in the correct status or not having the necessary configurations.
  Configuration Issues: There may be missing or incorrect configurations in the system related to the customer or the object task.
  Data Inconsistencies: There could be inconsistencies in the master data of the customer that prevent the operation from being completed.
  Authorization Issues: The user may not have the necessary authorizations to perform the task on the specified customer.
  
  Solution:
  
  Check Object Task: Verify that the object task you are trying to execute is valid for the customer. Refer to the documentation or configuration settings to ensure that the task is supported.
  Review Customer Status: Ensure that the customer is in the correct status for the operation you are trying to perform. For example, the customer may need to be active or fully set up.
  Configuration Review: Check the configuration settings in the SAP system related to Customer-Vendor Integration. Ensure that all necessary settings are correctly configured.
  Data Consistency Check: Perform a consistency check on the customer master data to identify any discrepancies or missing information.
  Authorization Check: Ensure that the user executing the task has the necessary authorizations to perform the operation on the customer.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check the status and details of the customer.
  CVI Configuration: Review the CVI configuration settings in the SAP system, which can be found in the SPRO transaction under the relevant sections for Customer-Vendor Integration.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on resolving it.
  Logs and Traces: Review application logs and traces for more detailed error messages that may provide additional context for the issue.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's official documentation for further assistance.