CVI_EI011 - Customer number does not agree with the assigned number

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 011

• Message text: Customer number does not agree with the assigned number

What causes this issue?

The customer number that has been transferred does not correspond to the
customer number that is assigned to the business partner.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

When you make changes either do not transfer a customer number or
transfer the customer number that is assigned to the business partner.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI011 - Customer number does not agree with the assigned number ?

  The SAP error message CVI_EI011 indicates that there is a mismatch between the customer number in the Customer-Vendor Integration (CVI) and the assigned number in the system. This typically occurs when there is an inconsistency in the data between the customer master records and the vendor master records.
  Cause:
  
  Data Inconsistency: The customer number being referenced does not match the number assigned in the system. This can happen if the customer master data was changed or if there was an error during the integration process.
  Incorrect Configuration: The configuration settings for the Customer-Vendor Integration may not be set up correctly, leading to mismatches.
  Manual Changes: If manual changes were made to customer or vendor records without proper synchronization, it could lead to this error.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that caused inconsistencies.
  
  Solution:
  
  Check Customer and Vendor Records: Verify the customer and vendor master records to ensure that the customer number is correctly assigned and matches across both records.
  CVI Settings: Review the configuration settings for Customer-Vendor Integration in the SAP system. Ensure that the settings are correctly defined to allow for proper integration.
  Data Synchronization: If there have been recent changes to customer or vendor records, ensure that the data is synchronized properly. You may need to run the relevant synchronization programs or transactions.
  Transaction Codes: Use transaction codes like BP (Business Partner) to check and edit the business partner data. Ensure that the customer number is correctly assigned in the business partner role.
  Error Logs: Check the error logs for more detailed information about the error. This can provide insights into what specifically is causing the mismatch.
  Consult Documentation: Refer to SAP documentation or notes related to CVI for any specific instructions or known issues that may relate to your situation.
  
  Related Information:
  
  Business Partner Concept: Understand that in SAP S/4HANA, the Business Partner (BP) concept is used for managing customers and vendors. Ensure that you are familiar with how BPs are structured and how they relate to customer and vendor records.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the CVI_EI011 error message in your SAP system.