CVI_EI006 - Task Update is not supported when creating a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 006

• Message text: Task Update is not supported when creating a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI006 - Task Update is not supported when creating a customer ?

  The SAP error message CVI_EI006 ("Task Update is not supported") typically occurs when there is an issue with the Customer-Vendor Integration (CVI) process in SAP, particularly when trying to create or update a customer master record. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Incorrect Configuration: The integration settings between the customer and vendor master data may not be properly configured.
  Data Inconsistencies: There may be inconsistencies or missing mandatory fields in the data being used to create the customer.
  Task Type Restrictions: The system may not support the type of task you are trying to perform (e.g., updating a record that is not allowed to be updated).
  Authorization Issues: The user may not have the necessary authorizations to perform the task.
  System Version or Patch Level: The version of SAP you are using may have specific limitations or bugs that affect the CVI functionality.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for Customer-Vendor Integration in transaction code CVI or SPRO. Ensure that the settings align with your business requirements.
  Validate Data: Ensure that all mandatory fields are filled out correctly and that there are no inconsistencies in the data being submitted.
  Review Task Type: Confirm that the task you are trying to perform is supported. If you are trying to update a customer record, ensure that the record is in a state that allows updates.
  Authorization Check: Verify that the user has the necessary authorizations to create or update customer records. You can check this in transaction SU53 after the error occurs.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Debugging: If you have access to debugging tools, you can analyze the process to identify where the error is occurring in the code.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CVI (Customer-Vendor Integration), and SPRO (SAP Reference IMG).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to Customer-Vendor Integration for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.