CVI_EI005 - Credit cards are provided from the business partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 005

• Message text: Credit cards are provided from the business partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI005 - Credit cards are provided from the business partner ?

  The SAP error message CVI_EI005 indicates that credit card information is being provided from the business partner, but there is an issue with how this information is being processed or stored in the system. This error typically arises in the context of the Customer-Vendor Integration (CVI) process, which is used to synchronize business partner data between different components of SAP.
  Cause:
  
  Missing Configuration: The business partner may not be properly configured to handle credit card information.
  Data Inconsistency: There may be inconsistencies in the data related to the business partner, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to access or modify credit card information.
  Integration Issues: There may be issues with the integration between the modules (e.g., between SAP S/4HANA and SAP CRM) that handle business partner data.
  
  Solution:
  
  
  Check Business Partner Configuration:
  
  Ensure that the business partner is correctly set up to handle credit card information. This includes checking the relevant roles and data attributes.
  Verify that the credit card fields are correctly defined in the business partner master data.
  
  
  
  Validate Data:
  
  Review the business partner data for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  Check for any data format issues, especially with credit card numbers and expiration dates.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify credit card information in the business partner master data.
  
  
  
  Integration Check:
  
  If applicable, check the integration settings between the different SAP modules to ensure that data is being transferred correctly.
  Look for any error logs or messages in the integration process that might provide more context on the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the CVI process and the specific error message for additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  CVI Process: Understanding the Customer-Vendor Integration process is crucial, as it involves synchronizing data between different components of SAP.
  Business Partner Roles: Familiarize yourself with the different roles that a business partner can have, as this affects how data is managed.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the CVI_EI005 error message in SAP.