CVI_EI003 - No customer assigned, you cannot transfer customer data

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 003

• Message text: No customer assigned, you cannot transfer customer data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI003 - No customer assigned, you cannot transfer customer data ?

  The SAP error message CVI_EI003: No customer assigned, you cannot transfer customer data typically occurs in the context of the Customer-Vendor Integration (CVI) process. This error indicates that there is an attempt to transfer customer data, but the system cannot find a corresponding customer assignment.
  Causes:
  
  
  Missing Customer Assignment: The most common cause is that the business partner (BP) does not have a customer role assigned. In SAP, business partners can have different roles (e.g., customer, vendor), and if the customer role is missing, the system will not allow the transfer of customer data.
  
  
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper assignment of customers to business partners.
  
  
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the customer master data.
  
  
  Integration Issues: If there are issues with the integration between different modules (like SD and FI), it may lead to this error.
  
  
  Solutions:
  
  
  Check Business Partner Assignment:
  
  Go to the Business Partner transaction (BP) and check if the relevant business partner has the customer role assigned.
  If not, assign the customer role to the business partner.
  
  
  
  Create or Update Customer Master Data:
  
  If the customer does not exist, create a new customer master record in the system.
  If the customer exists but is not linked correctly, update the customer master data to ensure it is properly assigned to the business partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings in the SAP system related to customer-vendor integration. Ensure that the settings are correctly defined to allow for the assignment of customers to business partners.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the customer master data and business partner data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific instructions or updates that may address this issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like BP (Business Partner) to manage business partner data and XD01/XD02 for customer master data.
  CVI Configuration: Familiarize yourself with the configuration settings for Customer-Vendor Integration in the SAP system, which can be found in the SPRO transaction under the relevant modules.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions for this error message.
  
  By following these steps, you should be able to resolve the CVI_EI003 error and successfully transfer customer data.