How To Fix CVI_EI002 - Partner does not have a customer role, you cannot create a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_EI - Messages for Complex Interface

• Message number: 002

• Message text: Partner does not have a customer role, you cannot create a customer

What causes this issue?

You can set the indicator 'CREATE_CUSTOMER' only if the business partner
has a valid optional customer role.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Set the indicator only for valid optional customer roles.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_EI002 - Partner does not have a customer role, you cannot create a customer ?

  The SAP error message CVI_EI002 indicates that the partner you are trying to create or modify does not have the necessary customer role assigned to it. This error typically occurs in the context of the Customer-Vendor Integration (CVI) process, where business partners need to have specific roles to be recognized as customers or vendors in the system.
  
  Cause:
  
  Missing Customer Role: The partner (business partner) you are trying to create or modify does not have the "Customer" role assigned to it in the Business Partner (BP) master data.
  Incorrect Configuration: The configuration settings for the Business Partner might not be set up correctly, leading to the absence of the required roles.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the partner as a customer.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the Business Partner transaction (BP) in SAP.
  Enter the Business Partner ID that you