CVI_CUST_RESOLVE019 - BP -> customer: customer roles exist but numbers have not been assigned

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 019

• Message text: BP -> customer: customer roles exist but numbers have not been assigned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE019 - BP -> customer: customer roles exist but numbers have not been assigned ?

  The SAP error message CVI_CUST_RESOLVE019 indicates that there are customer roles assigned to a Business Partner (BP), but the corresponding customer numbers have not been assigned. This typically occurs in the context of the Customer-Vendor Integration (CVI) process, where Business Partners are linked to customer and vendor accounts in SAP.
  Cause:
  
  Missing Customer Number Assignment: The Business Partner has been created with specific roles (like Customer), but the system has not yet assigned a customer number to that Business Partner.
  Inconsistent Data: There may be inconsistencies in the data between the Business Partner and the customer master data.
  Configuration Issues: The configuration settings for the integration between Business Partners and customer/vendor accounts may not be set up correctly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Business Partner Roles:
  
  Go to the transaction code BP and check the roles assigned to the Business Partner in question. Ensure that the roles related to customer (like FLCU00 for customer) are correctly assigned.
  
  
  
  Assign Customer Number:
  
  If the Business Partner is intended to be a customer, you need to assign a customer number. This can be done by:
  
  Navigating to the Customer role in the Business Partner and ensuring that the customer number is assigned.
  You can do this by using the transaction code BP and editing the Business Partner to assign the customer number.
  
  
  
  
  
  Use Transaction Code CVI**:
  
  You can use transaction code CVI to check the status of the Business Partner and see if there are any inconsistencies that need to be resolved.
  
  
  
  Check Configuration:
  
  Ensure that the configuration for Customer-Vendor Integration is correctly set up. This includes checking the settings in the CVI Customizing (transaction code SPRO -> SAP Customizing Implementation Guide -> Cross-Application Components -> Master Data Synchronization -> Customer-Vendor Integration).
  
  
  
  Run Synchronization:
  
  If necessary, run the synchronization process to ensure that all Business Partners and their corresponding customer/vendor accounts are correctly linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CVI for any specific instructions or updates that may pertain to your version of SAP.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  CVI: Customer-Vendor Integration
  SPRO: Customizing Implementation Guide
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  By following these steps, you should be able to resolve the CVI_CUST_RESOLVE019 error and ensure that your Business Partner is correctly linked to the customer number.