CVI_CUST_RESOLVE017 - &: account group & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 017

• Message text: &: account group & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE017 - &: account group & does not exist ?

  The SAP error message CVI_CUST_RESOLVE017 indicates that there is an issue with the account group specified in the system. The message typically states that the account group does not exist in the system, which can occur during various processes, such as when creating or modifying customer or vendor master data.
  Cause:
  
  Non-Existent Account Group: The account group specified in the transaction does not exist in the system. This could be due to a typo or because the account group has not been created.
  Data Migration Issues: If data has been migrated from another system, the account group may not have been included in the migration.
  Configuration Issues: The account group may have been deleted or not properly configured in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or use the specified account group.
  
  Solution:
  
  
  Check Account Group: Verify that the account group specified in the error message exists in the system. You can do this by navigating to the relevant configuration area:
  
  For customer account groups: Use transaction code OBD2 (for customer) or OBD3 (for vendor) to check the account groups.
  For vendor account groups: Use transaction code OBD2 or OBD3 as applicable.
  
  
  
  Create or Modify Account Group: If the account group does not exist, you may need to create it:
  
  Use transaction code OBCD to create a new customer account group or OBCB for vendor account groups.
  Ensure that all necessary fields are filled out correctly.
  
  
  
  Check Configuration: If the account group exists but is not functioning correctly, check the configuration settings to ensure that it is set up properly.
  
  
  Data Migration Review: If this issue arose after a data migration, review the migration process to ensure that all necessary account groups were included.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and use the account group. This may involve checking user roles and permissions.
  
  
  Consult Documentation: If you are unsure about the account group settings or configurations, refer to SAP documentation or consult with your SAP Basis or functional team.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBD2, OBD3, OBCD, and OBCB for managing account groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the CVI_CUST_RESOLVE017 error and ensure that the account group is correctly configured in your SAP system.