customer" not activated">

CVI_CUST_RESOLVE013 - Numbers assigned; direction "BP -> customer" not activated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

  • Message number: 013

  • Message text: Numbers assigned; direction "BP -> customer" not activated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CVI_CUST_RESOLVE013 - Numbers assigned; direction "BP -> customer" not activated ?

    The SAP error message CVI_CUST_RESOLVE013 indicates that there is an issue with the Business Partner (BP) to Customer relationship in the SAP system. Specifically, it means that the direction for the assignment of numbers from Business Partner to Customer is not activated. This is part of the integration between the Business Partner and Customer master data in SAP S/4HANA or SAP ERP systems.

    Cause:

    The error typically arises due to one of the following reasons:

    1. Configuration Issue: The system is not configured to allow the assignment of numbers from Business Partner to Customer.
    2. Missing Settings: The necessary settings in the Customizing (SPRO) for the Business Partner and Customer integration are not properly set up.
    3. Activation Status: The direction for the assignment of numbers (BP to Customer) has not been activated in the system.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Customizing Settings:

      • Go to the SAP Customizing Implementation Guide (SPRO).
      • Navigate to Cross-Application Components > Master Data Synchronization > Business Partner > Business Partner and Customer Integration.
      • Check the settings for Number Assignment and ensure that the direction "BP -> Customer" is activated.
    2. Activate Number Assignment:

      • If the direction is not activated, you will need to activate it. This usually involves setting the appropriate flags in the configuration settings.
    3. Review Business Partner Settings:

      • Ensure that the Business Partner is correctly set up and that it has the necessary roles assigned (e.g., Customer role).
      • Check if the Business Partner is marked as a customer in the system.
    4. Check for Existing Customers:

      • If there are existing customers that need to be linked to the Business Partner, ensure that the necessary mappings are in place.
    5. Test the Configuration:

      • After making the necessary changes, test the configuration by trying to create or modify a Business Partner and see if the error persists.

    Related Information:

    • Transaction Codes: You may use transaction codes like BP (Business Partner) to manage Business Partner data and XD01 or XD02 for customer master data.
    • Documentation: Refer to SAP Help documentation for detailed guidance on Business Partner and Customer integration.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation, as there may be additional underlying issues or configurations that need to be addressed.

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