CVI_CUST_RESOLVE023 - Number ranges & and & do not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CVI_CUST_RESOLVE - Message class for CVI_CUSTOMIZING_RESOLVE report

• Message number: 023

• Message text: Number ranges & and & do not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CVI_CUST_RESOLVE023 - Number ranges & and & do not match ?

  The SAP error message CVI_CUST_RESOLVE023 indicates that there is a mismatch between the number ranges defined for customer or vendor master data in the system. This error typically arises during the process of data migration or when integrating customer/vendor data with the Customer-Vendor Integration (CVI) framework in SAP.
  Cause:
  The error occurs when the number ranges for customer and vendor master records do not align correctly. This can happen due to several reasons:
  
  Inconsistent Number Ranges: The number ranges for customers and vendors are not set up correctly in the system.
  Configuration Issues: There may be configuration issues in the settings for the Customer-Vendor Integration.
  Data Migration Issues: If you are migrating data from another system, the number ranges may not have been properly mapped or aligned.
  
  Solution:
  To resolve the CVI_CUST_RESOLVE023 error, you can follow these steps:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Check the number range objects for customers (e.g., CUST) and vendors (e.g., LIFNR).
  Ensure that the number ranges are correctly defined and that there are no overlaps or gaps that could cause conflicts.
  
  
  
  Adjust Number Ranges:
  
  If you find that the number ranges are not aligned, you may need to adjust them. This can involve creating new number ranges or modifying existing ones to ensure they match.
  
  
  
  Review CVI Settings:
  
  Check the configuration settings for Customer-Vendor Integration in transaction SPRO.
  Navigate to Cross-Application Components > Customer-Vendor Integration > Basic Settings and ensure that the settings are correctly configured.
  
  
  
  Data Migration Review:
  
  If the error occurred during data migration, review the mapping of customer and vendor records to ensure that the number ranges are correctly assigned.
  
  
  
  Testing:
  
  After making the necessary adjustments, perform tests to ensure that the error no longer occurs and that customer and vendor records can be created or modified without issues.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SNRO: For managing number ranges.
  SPRO: For accessing the configuration settings.
  
  
  Documentation: Refer to SAP Help documentation for detailed information on Customer-Vendor Integration and number range management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to CVI and number ranges.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or functional team for further investigation.