How To Fix CV_DPP_DMS012 - Access is disabled. Document contains blocked personal data.

SAP Error Message - Details

• Message type: E = Error

• Message class: CV_DPP_DMS - Class for DPP related messages

• Message number: 012

• Message text: Access is disabled. Document contains blocked personal data.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CV_DPP_DMS012 - Access is disabled. Document contains blocked personal data. ?

  The SAP error message CV_DPP_DMS012 indicates that access to a document is disabled because it contains blocked personal data. This typically occurs in systems that are subject to data protection regulations, such as GDPR (General Data Protection Regulation) in Europe, which restrict the processing and access to personal data.
  Cause:
  
  Blocked Personal Data: The document in question contains personal data that has been flagged as blocked due to compliance with data protection regulations.
  Data Protection Settings: The system settings may have been configured to restrict access to documents containing sensitive or personal information.
  User Authorization: The user attempting to access the document may not have the necessary authorizations to view documents containing personal data.
  
  Solution:
  
  Review Document Content: Check the content of the document to determine if it indeed contains personal data that should be blocked. If the data is not sensitive, it may need to be unblocked.
  Adjust Data Protection Settings: If you have the necessary permissions, review the data protection settings in the SAP system to see if the document can be unblocked.
  User Authorization: Ensure that the user has the appropriate authorizations to access documents containing personal data. This may involve updating user roles or permissions in the SAP system.
  Consult with Data Protection Officer (DPO): If you are unsure about the compliance implications, consult with your organization's DPO or legal team to ensure that any changes made comply with data protection regulations.
  SAP Notes and Documentation: Check for any relevant SAP Notes or documentation that may provide additional guidance on handling this error message.
  
  Related Information:
  
  Data Protection Regulations: Familiarize yourself with the relevant data protection laws applicable to your organization, such as GDPR, HIPAA, etc.
  SAP Security and Authorizations: Understanding how SAP handles security and authorizations can help in troubleshooting access issues.
  SAP Community and Support: Engage with the SAP Community or SAP Support for additional insights or similar cases that may provide solutions.
  
  By following these steps, you should be able to address the error message CV_DPP_DMS012 and ensure compliance with data protection regulations while managing document access in SAP.