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How To Fix CUS_O2C_OVERDUEITEM006 - Not yet dunned


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CUS_O2C_OVERDUEITEM -

  • Message number: 006

  • Message text: Not yet dunned

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CUS_O2C_OVERDUEITEM006 - Not yet dunned ?

    The SAP error message CUS_O2C_OVERDUEITEM006: Not yet dunned typically occurs in the context of accounts receivable and dunning processes. This message indicates that the item in question has not yet reached the stage where it can be dunned, meaning that it is not overdue enough to trigger a dunning notice.

    Cause:

    1. Dunning Procedure Settings: The dunning procedure may not be configured to trigger for items that are not overdue. This can happen if the payment terms or due dates are set in such a way that the item is still within the allowed payment period.
    2. Dunning Levels: The item may not have reached the required dunning level to be processed. Dunning levels determine how many times a customer can be dunned before further action is taken.
    3. Document Status: The status of the invoice or document may not be set to overdue, meaning it is still within the payment terms.
    4. Timing: The dunning run may be executed too early, before the items have actually become overdue.

    Solution:

    1. Check Payment Terms: Review the payment terms associated with the customer and the invoice to ensure they are set correctly. Make sure the due date has passed for the item to be eligible for dunning.
    2. Review Dunning Procedure: Ensure that the dunning procedure is correctly configured in the system. Check the dunning levels and the criteria for triggering dunning notices.
    3. Verify Document Status: Check the status of the invoice or document in question. Ensure that it is marked as overdue and that there are no holds or blocks preventing it from being dunned.
    4. Timing of Dunning Run: If the dunning run was executed too early, wait until the appropriate time has passed to run the dunning process again.
    5. Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to dunning processes.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to remind customers of overdue payments. It involves sending out dunning letters based on the overdue items.
    • Transaction Codes: Common transaction codes related to dunning include:
      • F150: Dunning Run
      • F110: Automatic Payment Transactions
      • FD32: Change Customer Credit Management
    • Customization: Dunning procedures can be customized in SAP to fit the specific needs of the organization, including the frequency of dunning letters and the content of those letters.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and dunning processes.

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