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Message type: E = Error
Message class: CUS_O2C_OVERDUEITEM -
Message number: 006
Message text: Not yet dunned
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CUS_O2C_OVERDUEITEM006
- Not yet dunned ?The SAP error message CUS_O2C_OVERDUEITEM006: Not yet dunned typically occurs in the context of accounts receivable and dunning processes. This message indicates that the item in question has not yet reached the stage where it can be dunned, meaning that it is not overdue enough to trigger a dunning notice.
Cause:
- Dunning Procedure Settings: The dunning procedure may not be configured to trigger for items that are not overdue. This can happen if the payment terms or due dates are set in such a way that the item is still within the allowed payment period.
- Dunning Levels: The item may not have reached the required dunning level to be processed. Dunning levels determine how many times a customer can be dunned before further action is taken.
- Document Status: The status of the invoice or document may not be set to overdue, meaning it is still within the payment terms.
- Timing: The dunning run may be executed too early, before the items have actually become overdue.
Solution:
- Check Payment Terms: Review the payment terms associated with the customer and the invoice to ensure they are set correctly. Make sure the due date has passed for the item to be eligible for dunning.
- Review Dunning Procedure: Ensure that the dunning procedure is correctly configured in the system. Check the dunning levels and the criteria for triggering dunning notices.
- Verify Document Status: Check the status of the invoice or document in question. Ensure that it is marked as overdue and that there are no holds or blocks preventing it from being dunned.
- Timing of Dunning Run: If the dunning run was executed too early, wait until the appropriate time has passed to run the dunning process again.
- Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific configurations related to dunning processes.
Related Information:
If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and dunning processes.
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