How To Fix CUS_02C_DUECREDIT002 - &2: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_02C_DUECREDIT - Messages Fiori App for Open Credit

• Message number: 002

• Message text: &2: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_02C_DUECREDIT002 - &2: &1 ?

  The SAP error message CUS_02C_DUECREDIT002 typically indicates an issue related to credit management in the SAP system. This error message is often associated with the credit limit checks that are performed during sales order processing or delivery.
  Cause:
  The error message CUS_02C_DUECREDIT002 usually occurs when:
  
  A customer has exceeded their credit limit.
  There are open items or overdue invoices that are affecting the customer's credit status.
  The credit management settings in the system are configured to block further sales transactions for the customer until the credit issue is resolved.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Customer Credit Status:
  
  Check the credit limit and current credit exposure for the customer in question. You can do this by navigating to the customer master data in the SAP system (Transaction Code: FD32).
  Look for any overdue invoices or open items that may be contributing to the credit limit being exceeded.
  
  
  
  Adjust Credit Limit:
  
  If appropriate, consider increasing the customer's credit limit. This can be done in the customer master data (Transaction Code: FD32) under the credit management section.
  
  
  
  Clear Open Items:
  
  Ensure that any overdue invoices are cleared or paid. This may involve contacting the customer for payment or resolving any disputes.
  
  
  
  Review Credit Management Settings:
  
  Check the credit management settings in the system to ensure they are configured correctly. This includes reviewing the credit control area and the settings for the specific customer.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about making changes to credit limits or customer status, consult with your finance or credit management team for guidance.
  
  
  
  Check for System Errors:
  
  Sometimes, system errors or misconfigurations can lead to incorrect credit checks. Ensure that there are no underlying issues in the SAP system that need to be addressed.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  FD32: Change Customer Credit Management
  FD33: Display Customer Credit Management
  VKM1: Blocked Sales Orders
  VKM3: Blocked Deliveries
  
  
  
  SAP Notes: 
  
  Check SAP Notes for any known issues or patches related to credit management errors.
  
  
  
  Documentation: 
  
  Review SAP documentation on credit management for best practices and configuration guidelines.
  
  
  
  If the issue persists after following these steps, it may be necessary to involve your SAP support team or consult SAP support for further assistance.