How To Fix CUS_02C_DUECREDIT001 - Company code: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_02C_DUECREDIT - Messages Fiori App for Open Credit

• Message number: 001

• Message text: Company code: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_02C_DUECREDIT001 - Company code: &1 ?

  The SAP error message CUS_02C_DUECREDIT001 typically indicates an issue related to credit management in the context of a specific company code. This error can arise when there are problems with the credit limit or credit exposure for a customer, which can prevent certain transactions from being processed.
  Cause:
  
  Credit Limit Exceeded: The customer has exceeded their credit limit, and the system is preventing further transactions to mitigate financial risk.
  Credit Exposure Issues: The customer's current credit exposure may be too high, which can be due to outstanding invoices or other financial obligations.
  Configuration Issues: There may be incorrect settings in the credit management configuration for the company code or customer master data.
  Customer Status: The customer may be flagged as blocked for credit reasons, which can prevent further transactions.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code FD03).
  If necessary, adjust the credit limit to allow for additional transactions (transaction code FD02).
  
  
  
  Analyze Credit Exposure:
  
  Use transaction code FD32 to review the customer's credit exposure and outstanding invoices.
  Ensure that the customer’s outstanding amounts are within acceptable limits.
  
  
  
  Check Customer Status:
  
  Verify if the customer is blocked for credit reasons. If so, you may need to unblock the customer (transaction code FD02).
  
  
  
  Configuration Review:
  
  Review the credit management settings in the configuration (transaction code SPRO).
  Ensure that the settings for the company code and credit management are correctly configured.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about making changes to credit limits or customer statuses, consult with your finance or credit management team for guidance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD03: Display Customer
  FD02: Change Customer
  FD32: Change Credit Management Data
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on credit management and error handling.
  
  
  User Roles: Ensure that you have the necessary permissions to view and modify customer credit data.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any specific patches or updates related to this error message.