How To Fix CUS_02C_DUECREDIT000 - Open credit: &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CUS_02C_DUECREDIT - Messages Fiori App for Open Credit

• Message number: 000

• Message text: Open credit: &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CUS_02C_DUECREDIT000 - Open credit: &1 ?

  The SAP error message CUS_02C_DUECREDIT000 with the description "Open credit: &1" typically indicates that there is an issue related to open credit limits for a customer. This error can occur in various scenarios, such as during sales order processing, delivery, or billing when the system checks the customer's credit status.
  Cause:
  
  Exceeded Credit Limit: The customer has exceeded their credit limit, and the system is preventing further transactions to mitigate financial risk.
  Open Items: There may be open invoices or other receivables that have not been settled, contributing to the customer's credit exposure.
  Credit Management Settings: The credit management settings in the system may be configured to enforce strict credit checks.
  Customer Master Data: The customer master data may not be correctly maintained, leading to incorrect credit limit calculations.
  
  Solution:
  
  
  Review Customer Credit Limit:
  
  Check the customer's credit limit in the customer master data (transaction code XD02 for general data or FD32 for credit management).
  If necessary, increase the credit limit after proper authorization and risk assessment.
  
  
  
  Clear Open Items:
  
  Review the customer's open items (invoices, credit memos) using transaction code FBL5N (Customer Line Item Display).
  Encourage the customer to settle outstanding invoices or apply any available credit memos.
  
  
  
  Adjust Credit Management Settings:
  
  If the credit management settings are too strict, consider adjusting them in the configuration (transaction code OB45 for credit control area settings).
  Ensure that the credit check settings align with the company's credit policy.
  
  
  
  Check Customer Master Data:
  
  Ensure that the customer master data is accurate and up-to-date, including credit limits, payment terms, and other relevant information.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the appropriate actions, consult with your finance or credit management team for guidance on how to proceed.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD02: Change Customer Master Data
  FD32: Change Customer Credit Management
  FBL5N: Customer Line Item Display
  OB45: Credit Control Area Settings
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to credit management and error messages.
  
  
  Documentation: Review SAP documentation on credit management for best practices and guidelines on managing customer credit limits effectively.
  
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.