How To Fix CU389 - & could not be exported

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 389

• Message text: & could not be exported

What causes this issue?

One of the files that was to be exported to your PC by the "Download"
cannot be saved.
Does the file already exist on your PC and is it write-protected?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU389 - & could not be exported ?

  The SAP error message CU389 typically occurs during the transport of objects in the SAP system, particularly when there are issues with the transport directory or the transport request itself. The message "could not be exported" indicates that the system encountered a problem while trying to export the transport request.
  Causes of Error CU389
  
  
  Transport Directory Issues: The transport directory may be corrupted or not properly configured. This can prevent the system from accessing the necessary files for export.
  
  
  Authorization Issues: The user attempting to perform the export may not have the necessary authorizations to execute the transport.
  
  
  Incomplete Transport Request: The transport request may not be complete or may contain inconsistencies that prevent it from being exported.
  
  
  System Configuration Issues: There may be configuration issues in the transport management system (TMS) that are causing the export to fail.
  
  
  File System Issues: There could be issues with the file system where the transport directory is located, such as insufficient disk space or file permission problems.
  
  
  Solutions to Error CU389
  
  
  Check Transport Directory:
  
  Verify that the transport directory is correctly configured and accessible.
  Check for any corruption in the transport files.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the transport operation. You may need to check roles and profiles assigned to the user.
  
  
  
  Validate Transport Request:
  
  Check the transport request for completeness and consistency. You can use transaction code SE01 or SE09 to review the transport request.
  
  
  
  Check TMS Configuration:
  
  Review the transport management system configuration to ensure that all settings are correct. You can use transaction code STMS to access TMS settings.
  
  
  
  File System Check:
  
  Ensure that there is sufficient disk space in the transport directory.
  Check file permissions to ensure that the SAP system has the necessary access rights to read/write in the transport directory.
  
  
  
  Recreate Transport Request:
  
  If the transport request is found to be problematic, consider recreating it and re-adding the necessary objects.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Related Information
  
  
  Transaction Codes: 
  
  SE01: Transport Organizer
  SE09: Workbench Organizer
  STMS: Transport Management System
  
  
  
  SAP Notes: Always check for the latest SAP Notes related to transport issues, as they may provide specific fixes or workarounds.
  
  
  Logs: Review the transport logs for more detailed error messages that can provide additional context for troubleshooting.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.