How To Fix CU390 - Exported files for knowledge base & were not deleted

CU390 - Overview

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 390

• Message text: Exported files for knowledge base & were not deleted

What causes this issue?

Exported files are saved to a temporary directory and saved to the PC
database from there. Then they are deleted for security and other
reasons.
This is a warning that the files have not been deleted. If you are
concerned about security, delete the files manually from directory
...\SAP\SCE\DB\TEMP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CU390 - Exported files for knowledge base & were not deleted ?

  The SAP error message CU390 indicates that exported files for the knowledge base were not deleted. This can occur in the context of SAP Knowledge Management (KM) or when dealing with content management in SAP systems. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  File System Permissions: The user or the process attempting to delete the files may not have the necessary permissions to perform delete operations on the file system.
  File Locking: The files may be locked by another process or user, preventing deletion.
  
  Configuration Issues: There may be misconfigurations in the SAP system settings related to file handling or knowledge base management.
  System Errors: Temporary system errors or issues with the underlying database or file system can also lead to this error.
  Incomplete Export Process: If the export process did not complete successfully, it may leave behind files that are not deleted.
  
  Solutions:
  
  Check Permissions: Ensure that the user