How To Fix CU387 - SCREEN_DEP-&1 not supported, characteristic &2 in dependency &3, &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CU - Variants / configuration messages

• Message number: 387

• Message text: SCREEN_DEP-&1 not supported, characteristic &2 in dependency &3, &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CU387 - SCREEN_DEP-&1 not supported, characteristic &2 in dependency &3, &4 ?

  The SAP error message CU387 indicates that there is an issue with a dependency in the configuration of a variant or product model. Specifically, the message states that the screen for a certain dependency is not supported, which can occur for various reasons. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Unsupported Screen: The error suggests that the screen associated with the dependency is not supported in the current context. This can happen if the dependency is trying to access a screen that is not available or not configured correctly.
  Incorrect Configuration: The characteristic or dependency may not be properly defined or may reference a characteristic that is not valid in the current configuration.
  Version Issues: There may be compatibility issues with the version of SAP you are using, especially if the dependency was created in a different version or system.
  Missing Authorizations: Sometimes, the user may not have the necessary authorizations to access certain screens or dependencies.
  
  Solution:
  
  Check Dependency Configuration: Review the configuration of the dependency in transaction CU01 (Create Dependency) or CU02 (Change Dependency). Ensure that the characteristics and screens referenced are valid and correctly set up.
  Validate Characteristics: Ensure that the characteristic mentioned in the error message is correctly defined and is part of the configuration profile.
  Screen Settings: Check the screen settings for the dependency. If the screen is not supported, you may need to modify the dependency to use a different screen or remove the unsupported reference.
  Test in Different Contexts: Try to replicate the issue in different contexts or with different configurations to see if the problem persists. This can help isolate the issue.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the dependency and its associated screens.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version you are using for any known issues or updates regarding dependencies and screens.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CU01, CU02, CU03 (Display Dependency), and CU04 (Display Characteristics).
  SAP Notes: Search for SAP Notes related to error CU387 in the SAP Support Portal. There may be specific notes addressing this error with additional guidance or patches.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.