How To Fix CTE_FIN_POSTING121 - No payment information found for &1 &2. Document &3&4.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CTE_FIN_POSTING - ERP - Concur Integration: FIN Postings

  • Message number: 121

  • Message text: No payment information found for &1 &2. Document &3&4.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CTE_FIN_POSTING121 - No payment information found for &1 &2. Document &3&4. ?

    The SAP error message CTE_FIN_POSTING121 indicates that there is no payment information found for a specific document. This error typically arises during the processing of financial transactions, such as when trying to post a payment or execute a payment run.

    Cause:

    1. Missing Payment Information: The document referenced in the error does not have any associated payment information. This could be due to:

      • The payment information was not entered or saved correctly.
      • The document is not meant to have payment information (e.g., it might be a non-payable document).
      • The payment information was deleted or not generated due to prior errors in processing.
    2. Incorrect Document Type: The document type may not be configured to allow payment processing.

    3. Configuration Issues: There may be issues with the configuration of payment methods or payment terms in the system.

    4. Data Inconsistencies: There could be inconsistencies in the data, such as missing master data (e.g., vendor or customer master records).

    Solution:

    1. Check Document Details: Review the document referenced in the error message to ensure that it is supposed to have payment information. Verify that the document is complete and correctly configured.

    2. Enter Payment Information: If the document is supposed to have payment information, ensure that it is entered correctly. This may involve:

      • Going to the relevant transaction (e.g., vendor invoice) and checking the payment information tab.
      • Ensuring that the payment method and payment terms are correctly set.
    3. Review Configuration: Check the configuration settings for payment methods and payment terms in the SAP system. Ensure that they are set up correctly for the document type you are working with.

    4. Check Master Data: Ensure that the relevant master data (e.g., vendor or customer records) is complete and accurate. This includes checking for any missing or incorrect payment information.

    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related transactions.

    6. Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This may require assistance from a technical consultant.

    7. Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), F110 (Automatic Payment Transactions), and FBL1N (Vendor Line Item Display) to check the status of documents and payment information.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
    • User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to view and edit payment information.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

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