How To Fix CT732 - Info record & category & in & does not exist (check entry)

SAP Error Message - Details

• Message type: E = Error

• Message class: CT - CIM messages: ATAB table accesses

• Message number: 732

• Message text: Info record & category & in & does not exist (check entry)

What causes this issue?

The error has been caused by one of the following:
The <DS:GLOS.purchasing info record>purchasing info record</> you
entered does not exist for the selected
<DS:GLOS.purchasing_organization>purchasing organization</>.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

You have selected an info record of type 0. Such info records cannot be
used for subcontracting. You have, however set the subcontacting
indicator.
You have chosen an info record with type 3. This info record type is
intended for subcontacting. However you have not set the subcontacting
indicator.
The plant for the operation does not agree with the plant in the info
record.

How to fix this error?

Depending on which case applies, proceed as follows:
Check the specified purchasing organization and make sure an info
record corresponding to this purchasing organization exists.
Choose an info record with type 3 or do not set the subcontracting
indicator.
Choose an info record with type 0 or set the subcontacting indicator.
Check the plant for the info record and make sure it agrees with the
plant for the operation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CT732 - Info record & category & in & does not exist (check entry) ?

  The SAP error message CT732 indicates that the system cannot find an info record for a specific category in the specified location. This typically occurs in the context of materials management, particularly when dealing with purchasing info records or contracts.
  Cause:
  
  Missing Info Record: The most common cause is that the info record for the specified material and vendor combination does not exist in the system.
  Incorrect Entry: The entry you are trying to access may have been mistyped or incorrectly specified, leading to the system not being able to find the record.
  Data Deletion: The info record may have been deleted or archived, making it unavailable for the current transaction.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the info record, leading to the error.
  
  Solution:
  
  Check Info Record: Verify that the info record exists for the specified material and vendor. You can do this by navigating to the relevant transaction (e.g., ME13 for display) and entering the material and vendor details.
  Correct Entry: Ensure that you have entered the correct material number, vendor number, and other relevant details. Double-check for any typos or incorrect data.
  Create Info Record: If the info record does not exist, you may need to create it using transaction ME11 (Create Info Record) or ME12 (Change Info Record).
  Check Authorizations: Ensure that you have the necessary permissions to access the info record. If not, contact your SAP administrator to grant the required access.
  Consult with IT Support: If you suspect that the info record was deleted or archived, consult with your IT support team to check the data management policies and see if the record can be restored.
  
  Related Information:
  
  Transaction Codes: 
  
  ME11: Create Info Record
  ME12: Change Info Record
  ME13: Display Info Record
  
  
  Tables: The info records are typically stored in the table EINA (Purchasing Info Record: General Data) and EINE (Purchasing Info Record: Purchasing Organization Data).
  Documentation: Refer to SAP Help documentation for more details on managing info records and troubleshooting related issues.
  
  By following these steps, you should be able to resolve the CT732 error and ensure that the necessary info records are available for your purchasing processes.