How To Fix CSM038 - SALRECVR data processing: Function module &1 reports an error

CSM038 - Overview

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 038

• Message text: SALRECVR data processing: Function module &1 reports an error

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM038 - SALRECVR data processing: Function module &1 reports an error ?

  The SAP error message CSM038, which states "SALRECVR data processing: Function module &1 reports an error," typically occurs in the context of the SAP Customer Service Management (CSM) module, particularly when dealing with service-related data processing. This error indicates that a specific function module (denoted by &1) encountered an issue during its execution.
  Possible Causes:
  
  Function Module Error: The function module specified in the error message may have encountered an unexpected condition or exception, leading to its failure.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries in the database tables that the function module relies on.
  Configuration Problems: Incorrect configuration settings in the CSM module or related components may lead to errors during data processing.
  Authorization Issues: The user executing the function may not have the necessary authorizations to perform the action, leading to a failure in the function module.
  System Performance: Performance issues, such as timeouts