How To Fix CSM037 - SALRECVR data processing: Function module &1 not active

SAP Error Message - Details

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 037

• Message text: SALRECVR data processing: Function module &1 not active

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM037 - SALRECVR data processing: Function module &1 not active ?

  The SAP error message CSM037 indicates that there is an issue with the function module that is supposed to be active for processing the SALRECVR (Sales Recovery) data. This error typically arises when the function module referenced in the error message is either not activated, not available, or has been incorrectly configured.
  Cause:
  
  Inactive Function Module: The function module specified in the error message (&1) is not active in the SAP system.
  Missing Function Module: The function module may not exist in the system due to missing components or incorrect installation.
  Authorization Issues: The user may not have the necessary authorizations to execute the function module.
  Configuration Issues: There may be configuration issues in the system that prevent the function module from being recognized or executed.
  
  Solution:
  
  
  Activate the Function Module:
  
  Go to transaction SE37 (Function Builder).
  Enter the name of the function module indicated in the error message.
  Check if the function module is active. If it is not, activate it.
  
  
  
  Check for Existence:
  
  If the function module does not exist, you may need to check if the relevant SAP components are installed correctly. This may involve consulting with your SAP Basis team or checking the installation logs.
  
  
  
  Review Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access and execute the function module. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Configuration:
  
  Review the configuration settings related to the Sales Recovery process to ensure that everything is set up correctly. This may involve checking customizing settings in SPRO.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the process to identify where the failure occurs. This may require assistance from a developer or SAP consultant.
  
  
  
  Related Information:
  
  Transaction Codes: SE37 (Function Builder), SU53 (Authorization Check), SPRO (Customizing).
  SAP Notes: Search for specific SAP Notes related to the error message CSM037 or the function module in question.
  Documentation: Review SAP documentation related to the Sales Recovery process and the specific function module to understand its purpose and requirements.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support for further assistance.