How To Fix CSM036 - SALRECVR: Unable to delete

CSM036 - Overview

• Message type: E = Error

• Message class: CSM - Messages for CCMS Central System Management

• Message number: 036

• Message text: SALRECVR: Unable to delete

What causes this issue?

Reserved.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CSM036 - SALRECVR: Unable to delete ?

  The SAP error message CSM036 "SALRECVR: Unable to delete" typically occurs in the context of the SAP Customer Service Management (CSM) module, particularly when dealing with service orders or service-related documents. This error indicates that the system is unable to delete a service recovery document or related entry due to certain constraints or conditions.
  Causes:
  
  Document Status: The document you are trying to delete may be in a status that does not allow deletion (e.g., completed, closed, or in use).
  Dependencies: There may be other documents or transactions that are dependent on the document you are trying to delete, preventing its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the document.
  Data Integrity Constraints: The system may have integrity checks that prevent deletion to maintain data consistency.
  Custom Logic: There may be custom code or enhancements that impose additional restrictions on deletion.
  
  Solutions:
  
  Check Document Status: Verify the status of the document. If