How To Fix CRMXIF_PRODUCT003 - For object no. &1, neither product ID nor GTIN exists


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMXIF_PRODUCT - Messages for Product Interface

  • Message number: 003

  • Message text: For object no. &1, neither product ID nor GTIN exists

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMXIF_PRODUCT003 - For object no. &1, neither product ID nor GTIN exists ?

    The SAP error message CRMXIF_PRODUCT003 indicates that for the specified object number (represented by &1), neither a product ID nor a Global Trade Item Number (GTIN) exists in the system. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Product Lifecycle Management (PLM) when trying to access or manipulate product data.

    Cause:

    1. Missing Product Data: The product you are trying to reference does not have a valid product ID or GTIN assigned to it in the system.
    2. Data Synchronization Issues: There may be issues with data synchronization between different SAP modules or systems, leading to missing product information.
    3. Incorrect Object Number: The object number provided may be incorrect or does not correspond to a valid product in the database.
    4. Configuration Issues: There may be configuration issues in the product master data settings that prevent the system from recognizing the product.

    Solution:

    1. Check Product Master Data:

      • Go to the product master data in SAP and verify if the product ID and GTIN are correctly assigned to the object number in question.
      • If they are missing, you will need to create or update the product master data to include the necessary identifiers.
    2. Verify Object Number:

      • Ensure that the object number you are using is correct and corresponds to an existing product in the system.
    3. Data Synchronization:

      • If you suspect data synchronization issues, check the relevant integration settings and ensure that data is being correctly transferred between systems (e.g., between SAP CRM and SAP ERP).
    4. Consult Documentation:

      • Review SAP documentation or help resources for any specific configuration settings related to product data management that may need to be adjusted.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    Related Information:

    • Transaction Codes: You may use transaction codes like MM03 (Display Material) or CRMD_ORDER (CRM Order Management) to check product details.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP Help Portal for information on product master data management and error handling in SAP CRM/PLM.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.

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