How To Fix CRMXIF_PRODUCT002 - GTIN of object no. &1 occurs several times, possibly also as product ID

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMXIF_PRODUCT - Messages for Product Interface

• Message number: 002

• Message text: GTIN of object no. &1 occurs several times, possibly also as product ID

What causes this issue?

The contents of the field GTIN is not unique in th block of products.
You may only transfer one entry per product in a block to the
interface. All PRODUCT_ID and GTIN fields must therefore occur uniquely
in one block.

System Response

The entire block is rejected as incorrect.

How to fix this error?

You must ensure that all products occur uniquely in the block, or set
the block size to 1.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMXIF_PRODUCT002 - GTIN of object no. &1 occurs several times, possibly also as product ID ?

  The SAP error message CRMXIF_PRODUCT002 indicates that the Global Trade Item Number (GTIN) of a product is being referenced multiple times in the system, which can lead to confusion or conflicts in product identification. This error typically arises in the context of SAP Customer Relationship Management (CRM) or SAP Product Lifecycle Management (PLM) when dealing with product data integration or synchronization.
  Cause:
  
  Duplicate GTINs: The primary cause of this error is the presence of duplicate GTINs in the system. This can happen if the same GTIN is assigned to multiple products or if there are multiple entries for the same product in the database.
  Data Integration Issues: If data is being imported or synchronized from external systems, it may lead to duplicates if the data is not properly cleansed or validated before import.
  Incorrect Configuration: There may be configuration issues in the product master data settings that allow for duplicate entries.
  
  Solution:
  
  Identify Duplicates: Use transaction codes like SE16 or SE11 to query the relevant database tables (e.g., MARA, MAKT) to identify where the duplicate GTINs are located.
  Data Cleanup: Once duplicates are identified, you will need to clean up the data. This may involve:
  
  Merging duplicate entries.
  Deleting unnecessary duplicates.
  Correcting the GTINs to ensure each product has a unique identifier.
  
  
  Validation Rules: Implement validation rules in your data entry processes to prevent the creation of duplicate GTINs in the future.
  Check Integration Processes: If the error arises during data integration, review the integration processes to ensure that they include checks for duplicates before data is imported into SAP.
  Consult Documentation: Review SAP documentation or consult with SAP support for specific guidelines related to your version of SAP and the modules you are using.
  
  Related Information:
  
  GTIN: The Global Trade Item Number is a unique identifier for products, often used in barcodes. It is essential for inventory management and sales processes.
  SAP Tables: Familiarize yourself with relevant SAP tables that store product information, such as:
  
  MARA (General Material Data)
  MAKT (Material Descriptions)
  MAST (Material to BOM Link)
  
  
  Transaction Codes: Useful transaction codes for managing product data include:
  
  MM01 (Create Material)
  MM02 (Change Material)
  MM03 (Display Material)
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the CRMXIF_PRODUCT002 error and ensure that your product data is accurate and consistent.