How To Fix CRMXIF_PRODUCT005 - Product type missing for object no. &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMXIF_PRODUCT - Messages for Product Interface

  • Message number: 005

  • Message text: Product type missing for object no. &1

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMXIF_PRODUCT005 - Product type missing for object no. &1 ?

    The SAP error message CRMXIF_PRODUCT005 indicates that a product type is missing for a specific object number in the context of SAP CRM (Customer Relationship Management). This error typically arises when the system is trying to process a product-related transaction, but it cannot find the necessary product type associated with the given object number.

    Cause:

    1. Missing Product Type Configuration: The product type that should be associated with the object number is not defined in the system.
    2. Incorrect Object Number: The object number provided may be incorrect or does not correspond to a valid product in the system.
    3. Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables that link product types to object numbers.
    4. Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the product type.

    Solution:

    1. Check Product Type Configuration:

      • Go to the configuration settings in SAP and verify that the product type is defined correctly.
      • Ensure that the product type is active and properly linked to the relevant object types.
    2. Verify Object Number:

      • Check the object number being used in the transaction. Ensure that it is correct and corresponds to a valid product in the system.
      • You can use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to look up the object number.
    3. Data Consistency Check:

      • Run consistency checks on the relevant tables to ensure that all necessary entries are present.
      • You may need to consult with your SAP Basis or technical team to perform a deeper analysis of the database.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the product type and related data.
      • Check the user roles and profiles to confirm that they include the required permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant transaction logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for configuration.
    • SAP Notes: Search for SAP Notes related to CRMXIF_PRODUCT005 for any known issues or fixes.
    • Documentation: Review SAP Help documentation for CRM product management to understand how product types are configured and managed.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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