How To Fix CRMT_TM_SCRIPT018 - Specify the question description

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMT_TM_SCRIPT -

• Message number: 018

• Message text: Specify the question description

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMT_TM_SCRIPT018 - Specify the question description ?

  The SAP error message CRMT_TM_SCRIPT018, which states "Specify the question description," typically occurs in the context of SAP CRM (Customer Relationship Management) when a user is trying to create or manage a script or questionnaire but has not provided a necessary description for a question.
  Cause:
  The error is triggered when:
  
  A user attempts to create or edit a question in a script without entering a description for that question.
  The system requires a question description to ensure that the question is clear and understandable for users or customers.
  
  Solution:
  To resolve this error, follow these steps:
  
  Navigate to the Script/Questionnaire: Go to the area in SAP where you are creating or editing the script or questionnaire.
  Locate the Question: Find the specific question that is causing the error.
  Enter a Description: Ensure that you provide a clear and concise description for the question. This is usually a mandatory field, so it must be filled out.
  Save Changes: After entering the description, save your changes and try to proceed with your task again.
  
  Related Information:
  
  Field Requirements: Check if there are any other mandatory fields that need to be filled out in addition to the question description.
  User Permissions: Ensure that you have the necessary permissions to create or edit scripts and questionnaires in SAP CRM.
  Documentation: Refer to SAP documentation or help resources for more detailed guidance on creating scripts and questionnaires.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By ensuring that all required fields, including the question description, are filled out correctly, you should be able to resolve the CRMT_TM_SCRIPT018 error.