How To Fix CRMS4_SRV_MAINT000 - PM order type & already marked relevant for new service scenario


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_MAINT -

  • Message number: 000

  • Message text: PM order type & already marked relevant for new service scenario

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_MAINT000 - PM order type & already marked relevant for new service scenario ?

    The SAP error message CRMS4_SRV_MAINT000 typically indicates that a particular PM (Plant Maintenance) order type has already been marked as relevant for a new service scenario in the SAP system. This can occur in the context of integrating PM orders with the CRM (Customer Relationship Management) module, particularly when trying to create or manage service orders.

    Cause:

    1. Duplicate Configuration: The PM order type you are trying to use has already been configured to be relevant for a service scenario, which means it cannot be marked again.
    2. Incorrect Settings: There may be incorrect settings in the configuration of the service scenario or the PM order type.
    3. System Constraints: The system may have constraints that prevent the same order type from being associated with multiple service scenarios.

    Solution:

    1. Check Configuration:

      • Go to the configuration settings for the service scenario in the SAP system.
      • Verify if the PM order type is already marked as relevant. If it is, you may need to adjust your approach or use a different order type.
    2. Use a Different Order Type:

      • If the PM order type is already in use, consider using a different order type that is not marked as relevant for the service scenario.
    3. Review Service Scenario Settings:

      • Ensure that the service scenario is correctly set up and that it aligns with the intended use of the PM order type.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on managing service scenarios and PM order types.
    5. Contact SAP Support:

      • If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration of your system.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for service scenarios and PM order types.
    • Integration Points: Understanding how PM and CRM modules integrate can help in troubleshooting issues related to order types and service scenarios.
    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates and patches that could resolve the issue.

    By following these steps, you should be able to identify the cause of the error and implement a suitable solution.

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