How To Fix CRMS4_SRV_MAINT001 - Transaction type & does not belong to object type BUS2000116

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_MAINT -

• Message number: 001

• Message text: Transaction type & does not belong to object type BUS2000116

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_MAINT001 - Transaction type & does not belong to object type BUS2000116 ?

  The SAP error message CRMS4_SRV_MAINT001 typically indicates that there is a mismatch between the transaction type you are trying to use and the object type BUS2000116 (which is commonly associated with service requests in SAP CRM). This error can occur in various scenarios, such as when creating or processing service requests.
  Cause:
  
  Incorrect Transaction Type: The transaction type you are using does not correspond to the expected object type. Each transaction type in SAP CRM is linked to specific business objects, and if the transaction type is not configured to work with the object type BUS2000116, this error will occur.
  Configuration Issues: There may be a configuration issue in the SAP system where the transaction type is not properly assigned to the object type.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to perform actions related to the specified transaction type and object type.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO (SAP Project Reference Object).
  Navigate to Customer Relationship Management > Service > Service Order Management > Define Transaction Types.
  Verify that the transaction type you are using is correctly configured for the object type BUS2000116.
  
  
  
  Assign Transaction Type to Object Type:
  
  If the transaction type is not assigned to the object type, you may need to create or modify the configuration to ensure that the transaction type is linked to BUS2000116.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to use the transaction type. You can check this in the user roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific transaction type and object type for any additional configuration steps or requirements.
  
  
  
  Testing:
  
  After making any changes, test the transaction again to see if the error persists.
  
  
  
  Related Information:
  
  Transaction Types: In SAP CRM, transaction types define the behavior of business transactions. Each transaction type can have specific settings that determine how it interacts with various business objects.
  Object Types: Object types in SAP represent business entities (like service requests, orders, etc.) and are used to categorize and manage transactions within the system.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.