How To Fix CRMS4_SRV_API170 - Item &1: Specify a cancellation date.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 170

• Message text: Item &1: Specify a cancellation date.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API170 - Item &1: Specify a cancellation date. ?

  The SAP error message CRMS4_SRV_API170 with the description "Item &1: Specify a cancellation date" typically occurs in the context of CRM (Customer Relationship Management) when you are trying to cancel a service order or a related item, but the system requires a cancellation date to be specified.
  
  Cause:
  The error is triggered because the system expects a cancellation date to be provided for the item you are trying to cancel. This is a validation check to ensure that the cancellation process is properly documented with a specific date.
  
  Solution:
  To resolve this error, you need to specify a cancellation date for the item in question. Here are the steps you can follow:
  
  
  Access the Transaction: Go to the transaction where you are trying to cancel the item (e.g., service order, service confirmation, etc.).
  
  
  Locate the Item: Find the specific item (denoted by &1 in the error message) that you are trying to cancel.
  
  
  Specify Cancellation Date:
  
  Look for