How To Fix CRMS4_SRV_API168 - Item &1: Specify a cancellation party.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 168

• Message text: Item &1: Specify a cancellation party.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API168 - Item &1: Specify a cancellation party. ?

  The SAP error message CRMS4_SRV_API168 with the description "Item &1: Specify a cancellation party" typically occurs in the context of CRM (Customer Relationship Management) when trying to process a cancellation for a specific item in a transaction, such as a sales order or service request. This error indicates that the system requires a cancellation party to be specified for the item in question.
  
  Cause:
  The error is caused by the absence of a specified cancellation party for the item you are trying to cancel. In SAP CRM, when you want to cancel an item, the system needs to know who is responsible for the cancellation, which is referred to as the "cancellation party." This could be a customer, a sales representative, or another entity involved in the transaction.
  
  Solution:
  To resolve this error, you need to specify a cancellation party for the item. Here are the steps you can take:
  
  
  Access the Transaction: Go to