How To Fix CRMS4_SRV_API089 - Item &1: Reference service quotation must be consistent with header.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SRV_API - Error Message for Service Order API

• Message number: 089

• Message text: Item &1: Reference service quotation must be consistent with header.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SRV_API089 - Item &1: Reference service quotation must be consistent with header. ?

  The SAP error message CRMS4_SRV_API089 indicates that there is an inconsistency between the item level and the header level of a service quotation in the SAP CRM system. This error typically arises when the details of a service quotation item do not match the corresponding header information, which can include discrepancies in fields such as service type, status, or other relevant attributes.
  Causes:
  
  Inconsistent Data: The item data may not align with the header data. For example, if the header indicates a certain service type, but the item specifies a different one.
  Missing Information: Required fields at the item level may be missing or incorrectly filled out, leading to inconsistencies.
  Status Mismatch: The status of the item may not be compatible with the status of the header.
  
  Configuration Issues: There may be issues with the configuration of service quotations in the system that lead to inconsistencies.
  
  Solutions:
  
  Check Item and Header Consistency: Review the service quotation to