How To Fix CRMS4_SRV_API015 - Specify the rejection reason code.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SRV_API - Error Message for Service Order API

  • Message number: 015

  • Message text: Specify the rejection reason code.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SRV_API015 - Specify the rejection reason code. ?
    The SAP error message CRMS4_SRV_API015 indicates that a rejection reason code must be specified in the context of a service request or a related process in the SAP Customer Relationship Management (CRM) module. This error typically occurs when a user attempts to reject a service request or a similar transaction without providing the necessary reason for the rejection.
    
    Cause: The primary cause of this error is that the system requires a rejection reason code to be specified when a service request is being rejected. This is a validation check to ensure that all rejections are documented with a valid reason, which is important for tracking and reporting purposes.
    Solution: To resolve this error, you need to ensure that a rejection reason code is provided when attempting to reject the service request. Here are the steps to do this: Identify the Rejection Reason Code: Determine the appropriate rejection reason code that applies to the situation. This

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