How To Fix CRMS4_SOM_PROD_BO028 - External object type '&1' does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 028

  • Message text: External object type '&1' does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO028 - External object type '&1' does not exist ?

    The SAP error message CRMS4_SOM_PROD_BO028 indicates that there is an issue with an external object type that the system is trying to access, but it does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with business objects or external data sources.

    Cause:

    1. Missing Configuration: The external object type specified in the error message may not be configured correctly in the system.
    2. Incorrect Object Type: The object type being referenced may be misspelled or incorrectly specified in the code or configuration.
    3. Data Synchronization Issues: If the system is supposed to synchronize with an external system, there may be issues with the data transfer or mapping.
    4. Transport Issues: If the object type was recently transported from another system, it may not have been transported correctly or completely.

    Solution:

    1. Check Configuration: Verify that the external object type is correctly configured in the system. This may involve checking the relevant customizing settings in SAP.
    2. Validate Object Type: Ensure that the object type referenced in the error message is spelled correctly and exists in the system. You can check this in the relevant transaction codes (e.g., SWO1 for Business Object Repository).
    3. Review Data Synchronization: If the error is related to data synchronization, check the integration settings and ensure that the external system is correctly set up to communicate with SAP.
    4. Transport Check: If the object type was recently transported, check the transport logs to ensure that the transport was successful and that all necessary objects were included.
    5. Debugging: If you have access to the development environment, you can debug the code that is generating this error to identify the exact point of failure and gather more context about the issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with transaction codes like SWO1 (Business Object Repository), SE80 (Object Navigator), and SE37 (Function Module) to investigate the business object and related function modules.
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Documentation: Review the SAP documentation related to CRM and external object types to understand how they are supposed to function and be configured.

    If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

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