How To Fix CRMS4_SOM_PROD_BO026 - Maintain external object type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

  • Message number: 026

  • Message text: Maintain external object type

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO026 - Maintain external object type ?

    The SAP error message CRMS4_SOM_PROD_BO026 typically occurs in the context of SAP CRM (Customer Relationship Management) when there is an issue related to maintaining an external object type in the system. This error can arise in various scenarios, such as when trying to create or update a business object that is linked to an external system or when there is a mismatch in the configuration.

    Cause:

    1. Missing Configuration: The external object type may not be properly configured in the system.
    2. Authorization Issues: The user may not have the necessary authorizations to maintain the external object type.
    3. Data Inconsistencies: There may be inconsistencies in the data being processed, such as incorrect or missing fields.
    4. Integration Issues: Problems with the integration between SAP CRM and external systems can lead to this error.

    Solution:

    1. Check Configuration:

      • Verify that the external object type is correctly defined in the system. This can be done by checking the relevant customizing settings in the SAP system.
      • Ensure that all necessary parameters and settings for the external object type are maintained.
    2. Review Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to maintain the external object type.
      • If needed, consult with your SAP security team to adjust the authorizations.
    3. Data Validation:

      • Review the data being processed to ensure that all required fields are filled out correctly and that there are no inconsistencies.
      • Validate the data against the expected formats and values.
    4. Integration Check:

      • If the error is related to integration with an external system, check the connection settings and ensure that the external system is accessible.
      • Review any logs or error messages from the integration layer to identify potential issues.
    5. Consult Documentation:

      • Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration, SU01 for user authorization checks, or SE80 for checking object definitions.
    • SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional insights.
    • Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify and resolve the issue related to the CRMS4_SOM_PROD_BO026 error message.

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