How To Fix CRMS4_SOM_PROD_BO027 - External object '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_BO - Messages for BO Subscription Product Specification

• Message number: 027

• Message text: External object '&1' does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_BO027 - External object '&1' does not exist ?

  The SAP error message CRMS4_SOM_PROD_BO027 indicates that an external object referenced in the system does not exist. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when the system is trying to access or manipulate an external object (like a product, service, or other business object) that has not been defined or is not available in the system.
  Cause:
  
  Missing External Object: The external object (e.g., a product or service) that the system is trying to access has not been created or is not available in the system.
  Incorrect Configuration: There may be a configuration issue where the external object is not properly linked or defined in the system.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues where the external object has not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary permissions to access the external object.
  
  Solution:
  
  Check Object Existence: Verify that the external object referenced in the error message actually exists in the system. You can do this by checking the relevant transaction codes or tables.
  Create the Object: If the object does not exist, create it in the system. This may involve creating a new product, service, or other business object as required.
  Review Configuration: Check the configuration settings related to the external object. Ensure that it is correctly defined and linked to the relevant business processes.
  Data Synchronization: If the system is integrated with other systems, ensure that data synchronization processes are functioning correctly. You may need to re-run data transfer jobs or check for errors in the integration.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the external object. You may need to review user roles and permissions.
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or others to investigate the business object.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.