How To Fix CRMS4_SOM_PROD_API079 - Only 1 entry allowed for dependent item type

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 079

• Message text: Only 1 entry allowed for dependent item type

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API079 - Only 1 entry allowed for dependent item type ?

  The SAP error message CRMS4_SOM_PROD_API079 indicates that there is an issue with the configuration of dependent items in a sales order or service order. Specifically, it means that the system is trying to create or process more than one entry for a dependent item type, but the configuration only allows for a single entry.
  Cause:
  
  Configuration Issue: The dependent item type is configured in such a way that it only allows one entry. This could be due to settings in the item category or the product configuration.
  Data Entry Error: There may be an error in the data entry where multiple dependent items are being added when only one is allowed.
  Business Rules: The business rules defined in the system may restrict the number of dependent items that can be associated with a particular item.
  
  Solution:
  
  Check Item Configuration: Review the configuration of the item category and dependent item types in the SAP system. Ensure that the settings allow for the required number of entries.
  Review Sales Order/Service Order: Check the sales order or service order to see if multiple dependent items are being added incorrectly. If so, remove the excess entries.
  Consult Business Rules: Verify the business rules that govern the creation of dependent items. If the rules need to be adjusted, work with the relevant stakeholders to update them.
  SAP Notes and Documentation: Look for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order) or CRMD_ORDER (Manage CRM Orders) to review and modify the orders.
  Debugging: If the issue persists, consider debugging the process to identify where the error is being triggered.
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance, providing them with the error message and context.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.