How To Fix CRMS4_SOM_PROD_API077 - Price key parameter &1 does not exist in charge plan &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 077

• Message text: Price key parameter &1 does not exist in charge plan &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API077 - Price key parameter &1 does not exist in charge plan &2 ?

  The SAP error message CRMS4_SOM_PROD_API077 indicates that there is an issue with the price key parameter in a charge plan. Specifically, the error message states that the price key parameter (&1) does not exist in the specified charge plan (&2). This typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with pricing and charge plans.
  Cause:
  
  Missing Price Key: The price key parameter specified in the transaction does not exist in the charge plan. This could be due to a typo or incorrect configuration.
  Charge Plan Configuration: The charge plan may not be properly configured to include the specified price key. This could happen if the charge plan was recently created or modified.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the database or issues with the master data related to pricing.
  
  Solution:
  
  Verify Price Key: Check the price key parameter (&1) to ensure it is correctly specified. Look for any typos or incorrect values.
  Check Charge Plan Configuration: Review the configuration of the charge plan (&2) to ensure that it includes the specified price key. You can do this by navigating to the relevant configuration settings in SAP.
  Update Charge Plan: If the price key is indeed missing from the charge plan, you may need to add it. This can typically be done through the SAP configuration transaction for charge plans.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant data is correctly maintained in the system. This may involve checking master data records and ensuring that all necessary entries are present.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on charge plans and pricing configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to charge plan management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional insights or solutions.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.