How To Fix CRMS4_SOM_PROD_API073 - Shared product &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 073

• Message text: Shared product &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API073 - Shared product &1 does not exist ?

  The SAP error message CRMS4_SOM_PROD_API073 indicates that a shared product with the specified identifier (represented by &1) does not exist in the system. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or manipulate a product that is expected to be shared across different applications or modules but is not found in the database.
  Causes:
  
  Product Not Created: The product may not have been created in the system, or it may not have been properly activated.
  Incorrect Product ID: The product ID being referenced may be incorrect or misspelled.
  Data Synchronization Issues: If the system is integrated with other systems (like SAP ERP), there may be synchronization issues where the product data has not been updated or transferred correctly.
  Authorization Issues: The user may not have the necessary permissions to view or access the product.
  Configuration Issues: There may be configuration issues in the CRM system that prevent the product from being recognized.
  
  Solutions:
  
  Verify Product Existence: Check if the product with the specified ID exists in the system. You can do this by navigating to the product master data in SAP CRM.
  Check Product ID: Ensure that the product ID you are using is correct. Look for any typos or formatting issues.
  Create the Product: If the product does not exist, you may need to create it in the system. Ensure that all necessary data is filled out correctly.
  Data Synchronization: If the product should exist but does not, check the integration settings and data synchronization processes between SAP CRM and other systems (like SAP ERP) to ensure that product data is being transferred correctly.
  User Authorization: Verify that the user has the necessary authorizations to access the product. You may need to consult with your SAP security team to check user roles and permissions.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to check the order management or MM03 to view material master data.
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.