How To Fix CRMS4_SOM_PROD_API071 - Charge plan parameter 'ShareID' not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 071

• Message text: Charge plan parameter 'ShareID' not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API071 - Charge plan parameter 'ShareID' not supported ?

  The SAP error message CRMS4_SOM_PROD_API071 with the description "Charge plan parameter 'ShareID' not supported" typically occurs in the context of SAP CRM (Customer Relationship Management) or SAP Convergent Charging (SAP CC) when there is an issue with the configuration or data related to charge plans.
  Cause:
  
  
  Unsupported Parameter: The error indicates that the parameter 'ShareID' is not recognized or supported in the context of the charge plan being processed. This could be due to:
  
  The charge plan not being configured to handle the 'ShareID' parameter.
  The version of the software or the specific configuration not supporting this parameter.
  A mismatch between the expected parameters in the API call and the actual parameters defined in the charge plan.
  
  
  
  Configuration Issues: There may be issues in the configuration of the charge plan or the related components in SAP CC or CRM.
  
  
  Data Integrity: There could be issues with the data being passed to the API, such as incorrect or missing values.
  
  
  Solution:
  
  
  Check Charge Plan Configuration:
  
  Review the configuration of the charge plan in SAP CC to ensure that it supports the 'ShareID' parameter. If it does not, you may need to modify the charge plan or remove the reference to 'ShareID' in your API call.
  
  
  
  Update API Calls:
  
  If the 'ShareID' parameter is not needed, modify the API call to exclude this parameter. Ensure that the API call aligns with the expected parameters defined in the charge plan.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for the specific version you are using to understand the supported parameters for charge plans and any changes that may have been introduced in recent updates.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve compatibility issues with parameters.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configuration and API calls, consider reaching out to SAP Support for assistance. They can provide insights specific to your system configuration and help troubleshoot the issue further.
  
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on charge plan configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Documentation: Review the SAP Help Portal for detailed information on charge plans, API usage, and parameter support.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.