How To Fix CRMS4_SOM_PROD_API072 - Indicator for shared objects not allowed for sharing products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_SOM_PROD_API -

• Message number: 072

• Message text: Indicator for shared objects not allowed for sharing products

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_SOM_PROD_API072 - Indicator for shared objects not allowed for sharing products ?

  The SAP error message CRMS4_SOM_PROD_API072 indicates that there is an issue with the configuration of shared objects in the context of shared products in the SAP CRM system. This error typically arises when there is an attempt to share a product that is not configured to allow sharing, or when the system encounters a conflict with the sharing settings.
  Cause:
  
  Configuration Issues: The product in question may not be configured correctly to allow sharing. This could be due to settings in the product master data or in the configuration of the shared objects.
  Incompatible Settings: The settings for the product or the shared object may not be compatible with the sharing process. For example, certain attributes or statuses of the product may prevent it from being shared.
  Missing Authorizations: There may be authorization issues that prevent the system from processing the sharing request correctly.
  
  Solution:
  
  Check Product Configuration: Review the configuration of the product in the product master data. Ensure that the product is set up to allow sharing. This may involve checking the relevant fields in the product master record.
  Review Sharing Settings: Look into the settings for shared objects in the system. Ensure that the configurations align with the requirements for sharing products.
  Authorization Check: Verify that the user attempting to perform the sharing action has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with transaction codes related to product management and sharing, such as CRMD_ORDER for managing CRM orders or CRO1 for creating products.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.