How To Fix CRMS4_REPAIR_BO024 - Set the confirmations to Completed first.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 024

• Message text: Set the confirmations to Completed first.

What causes this issue?

You cannot complete the repair object because the repair object is
related to one or more repair confirmations with the status <LS>Open</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, set the status of the repair confirmations to <LS>Completed</>.
You can then complete the repair object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO024 - Set the confirmations to Completed first. ?

  The SAP error message CRMS4_REPAIR_BO024 typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to perform an action on a business object (BO) that requires all related confirmations to be set to "Completed" first. This error is often encountered during processes such as service order processing, activity management, or other scenarios where confirmations are involved.
  Cause:
  The error is triggered when there are open confirmations associated with a business object that need to be completed before you can proceed with the desired action. This is a safeguard to ensure that all necessary confirmations are finalized before moving forward, which helps maintain data integrity and consistency.
  Solution:
  To resolve the error, you need to follow these steps:
  
  
  Identify Open Confirmations: Check the business object (e.g., service order, activity) for any open confirmations. You can do this by navigating to the relevant transaction or using the appropriate report to list confirmations.
  
  
  Complete Confirmations: For each open confirmation, you need to complete it. This may involve:
  
  Updating the confirmation status to "Completed."
  Ensuring that all required fields are filled out.
  Saving the confirmation.
  
  
  
  Re-attempt the Action: Once all confirmations are set to "Completed," you can re-attempt the action that triggered the error.
  
  
  Related Information:
  
  Transaction Codes: Depending on your specific scenario, you may use transaction codes like CRMD_ORDER, IW32 (for service orders), or CRMD_ORDERADM_H to manage and view business objects and their confirmations.
  Authorization: Ensure that you have the necessary authorizations to complete confirmations and make changes to the business object.
  Documentation: Refer to SAP Help documentation or your organization's internal documentation for specific processes related to confirmations in your SAP environment.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  By following these steps, you should be able to resolve the CRMS4_REPAIR_BO024 error and proceed with your work in SAP CRM.