How To Fix CRMS4_REPAIR_BO024 - Set the confirmations to Completed first.

CRMS4_REPAIR_BO024 - Overview

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 024

• Message text: Set the confirmations to Completed first.

What causes this issue?

You cannot complete the repair object because the repair object is
related to one or more repair confirmations with the status <LS>Open</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, set the status of the repair confirmations to <LS>Completed</>.
You can then complete the repair object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRMS4_REPAIR_BO024 - Details

• The SAP error message CRMS4_REPAIR_BO024 typically occurs in the context of SAP CRM (Customer Relationship Management) when you are trying to perform an action on a business object (BO) that requires all related confirmations to be set to "Completed" first. This error is often encountered during processes such as service order processing, activity management, or other scenarios where confirmations are involved.
  
  Cause:
  The error is triggered when there are open confirmations associated with a business object that need to be completed before you can proceed with the desired action. This is a safeguard to ensure that all necessary confirmations are finalized before moving forward, which helps maintain data integrity and consistency.
  
  Solution:
  To resolve the error, you need to follow these steps:
  
  
  Identify Open Confirmations: Check the business object (e.g., service order, activity) for any open confirmations. You can do this by navigating to the relevant transaction or using the appropriate report to list confirmations.
  
  
  Complete