How To Fix CRMS4_REPAIR_BO026 - Accept or reject the repair quotation first.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 026

• Message text: Accept or reject the repair quotation first.

What causes this issue?

You cannot complete the repair object because the repair object is
related to a repair quotation which has not been accepted or rejected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, accept or reject the repair quotation. You can then complete the
repair object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_REPAIR_BO026 - Accept or reject the repair quotation first. ?

  The SAP error message CRMS4_REPAIR_BO026 ("Accept or reject the repair quotation first.") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with repair orders and quotations. This error indicates that there is a pending repair quotation that needs to be either accepted or rejected before proceeding with further actions related to the repair order.
  Cause:
  
  Pending Repair Quotation: The primary cause of this error is that there is an existing repair quotation associated with the repair order that has not been processed. The system requires you to make a decision on this quotation before you can continue with other operations.
  Workflow Status: The workflow status of the repair order may be set in such a way that it is waiting for a response to the quotation.
  Business Process Compliance: The system enforces business rules that require all quotations to be addressed before further actions can be taken.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Access the Repair Quotation:
  
  Navigate to the repair order in question.
  Check for any associated repair quotations.
  
  
  
  Review the Quotation:
  
  Open the repair quotation and review the details.
  Determine whether you want to accept or reject the quotation based on the information provided.
  
  
  
  Accept or Reject the Quotation:
  
  If you agree with the terms of the quotation, accept it.
  If you do not agree, reject the quotation.
  
  
  
  Proceed with the Repair Order:
  
  After accepting or rejecting the quotation, you should be able to proceed with the repair order without encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders and CRMD_ORDERADM_H for accessing order administration.
  User Roles and Authorizations: Ensure that you have the necessary permissions to accept or reject quotations in the system.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for handling repair quotations and orders.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By following these steps, you should be able to resolve the CRMS4_REPAIR_BO026 error and continue with your repair order processing.