How To Fix CRMS4_REPAIR_BO023 - Set the repair order to Completed first.

CRMS4_REPAIR_BO023 - Overview

• Message type: E = Error

• Message class: CRMS4_REPAIR_BO - Messages for In-House Repair BO

• Message number: 023

• Message text: Set the repair order to Completed first.

What causes this issue?

You cannot complete the repair object because the repair order for the
repair object has not been set to <LS>Completed</>.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

First, set the status of the repair order to <LS>Completed</>. You can
then complete the repair object.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRMS4_REPAIR_BO023 - Details

• The SAP error message CRMS4_REPAIR_BO023 indicates that you are trying to perform an operation on a repair order that cannot be completed because the order is not set to "Completed" status. This typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with service orders or repair orders.
  
  Cause:
  The error occurs when:
  
  You attempt to perform an action (like closing, deleting, or changing the status) on a repair order that is not in the "Completed" status.
  The system requires that certain conditions be met before allowing further actions on the repair order.
  
  
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check the Status of the Repair Order:
  
  Navigate to the repair order in question and check its current status. You can do this by using transaction codes like IW32 (Change Order) or IW33 (Display Order) in the SAP GUI.
  
  
  
  Set the Repair Order to Completed:
  
  If the order is not completed, you need to