How To Fix CRMS4_PS_TOOLS_UI195 - NCD ItmID &2 has different ded. plan itm proc categ. &3 to customizing &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 195

• Message text: NCD ItmID &2 has different ded. plan itm proc categ. &3 to customizing &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI195 - NCD ItmID &2 has different ded. plan itm proc categ. &3 to customizing &4 ?

  The SAP error message CRMS4_PS_TOOLS_UI195 typically indicates a mismatch between the item category of a product or service in a specific transaction and the corresponding configuration in the system. This error is often encountered in the context of SAP CRM (Customer Relationship Management) and can arise during processes such as creating or modifying service orders, quotations, or other related documents.
  Cause:
  The error message is triggered when the item ID (ItmID) specified in the transaction has a different deduction plan item processing category than what is defined in the customizing settings. This discrepancy can occur due to:
  
  Configuration Mismatch: The item category in the transaction does not match the item category defined in the customizing settings for the deduction plan.
  Changes in Customizing: If there have been recent changes to the customizing settings, it may lead to inconsistencies with existing transactions.
  Incorrect Item Category Assignment: The item may have been assigned an incorrect item category that does not align with the expected configuration.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Item Category Configuration:
  
  Navigate to the customizing settings in SAP (Transaction SPRO).
  Go to the relevant section for CRM and check the configuration for item categories and deduction plans.
  Ensure that the item category associated with the ItmID matches the expected configuration.
  
  
  
  Review the Transaction:
  
  Check the specific transaction where the error occurred and verify the item category assigned to the ItmID.
  If necessary, change the item category in the transaction to match the customizing settings.
  
  
  
  Update Customizing Settings:
  
  If the item category needs to be updated in the customizing settings, make the necessary changes to ensure consistency.
  Ensure that all relevant item categories and deduction plans are correctly defined.
  
  
  
  Test the Changes:
  
  After making the necessary adjustments, test the transaction again to see if the error persists.
  If the error is resolved, document the changes made for future reference.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any additional insights or specific instructions.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), CRMD_ORDER (Order Management), and others that may be involved in the process.
  SAP Notes: Check for any SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message CRMS4_PS_TOOLS_UI195 effectively.