How To Fix CRMS4_PS_TOOLS_UI164 - Item type &3 in SXP itemID &2, version ID &1 is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 164

• Message text: Item type &3 in SXP itemID &2, version ID &1 is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI164 - Item type &3 in SXP itemID &2, version ID &1 is invalid ?

  The SAP error message CRMS4_PS_TOOLS_UI164 indicates that there is an issue with the item type in the context of a specific item ID and version ID. This error typically arises in the SAP CRM (Customer Relationship Management) system when dealing with service processes or project systems.
  Cause:
  The error message can be triggered by several factors, including:
  
  Invalid Item Type: The item type specified in the system does not exist or is not valid for the given context (e.g., the item ID and version ID).
  Configuration Issues: There may be configuration issues in the system where the item types are not properly defined or linked to the relevant processes.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing or incorrect entries in the database that relate to the item type.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the specified item type.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Item Type Configuration:
  
  Verify that the item type specified in the error message is correctly configured in the system. You can do this by navigating to the relevant configuration settings in SAP.
  Ensure that the item type is active and properly linked to the relevant processes.
  
  
  
  Validate Item ID and Version ID:
  
  Check if the item ID and version ID mentioned in the error message are valid and exist in the system. You can do this by querying the database or using transaction codes like SE16 to view the relevant tables.
  
  
  
  Review Data Consistency:
  
  Look for any inconsistencies in the data related to the item type. This may involve checking for missing entries or incorrect data in the relevant tables.
  
  
  
  Check User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access and work with the specified item type. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes or documentation that may address this specific error. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify the root cause.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing CRM orders and items.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM item types and project systems for additional context and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.