How To Fix CRMS4_PS_TOOLS_UI156 - Due date rule type &3 does not exist (NCD item object ID &1, item ID &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 156

• Message text: Due date rule type &3 does not exist (NCD item object ID &1, item ID &2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI156 - Due date rule type &3 does not exist (NCD item object ID &1, item ID &2) ?

  The SAP error message CRMS4_PS_TOOLS_UI156 indicates that there is an issue with a due date rule type in the context of a CRM (Customer Relationship Management) system, specifically related to a non-conformance document (NCD) item. The error message provides placeholders for specific values, which are:
  
  &1: NCD item object ID
  &2: Item ID
  &3: Due date rule type
  
  Cause:
  The error typically arises when the system is trying to access a due date rule type that has not been defined or does not exist in the system. This can happen due to several reasons:
  
  Missing Configuration: The due date rule type may not have been configured in the system.
  Incorrect Data Entry: There may be a typo or incorrect entry in the configuration or in the data being processed.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
  Versioning Issues: The system may be referencing an outdated or deprecated rule type that has been removed or replaced.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the configuration settings for due date rules in your SAP system.
  Verify if the due date rule type specified in the error message (&3) exists.
  If it does not exist, you may need to create it or correct the reference in the relevant configuration.
  
  
  
  Review Data Entries:
  
  Check the NCD item object ID (&1) and item ID (&2) to ensure they are correctly entered and correspond to valid entries in the system.
  Look for any inconsistencies or errors in the data that might be causing the issue.
  
  
  
  Transport Logs:
  
  If the issue arose after a recent transport, check the transport logs to ensure that all necessary configurations were successfully transported.
  If something is missing, you may need to re-transport the relevant configuration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to due date rules and the specific error message for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or SE11 (for data dictionary) to investigate the issue further.
  SAP Notes: Check for any SAP Notes related to this error message or due date rules in the SAP Support Portal.
  User Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.