How To Fix CRMS4_PS_TOOLS_UI155 - GED item (item ID &2) has no due date rule for under. pmnt. (SXP type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 155

• Message text: GED item (item ID &2) has no due date rule for under. pmnt. (SXP type &3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI155 - GED item (item ID &2) has no due date rule for under. pmnt. (SXP type &3) ?

  The SAP error message CRMS4_PS_TOOLS_UI155 indicates that there is an issue with a GED (Generic Event Data) item in the context of a payment (under payment) that lacks a due date rule for a specific SXP (Service Experience Process) type. This error typically arises in the context of SAP CRM (Customer Relationship Management) or SAP S/4HANA systems when dealing with payment processing or event management.
  Cause:
  
  Missing Due Date Rule: The primary cause of this error is that the system cannot find a due date rule for the specified item ID and SXP type. This could be due to configuration issues or missing entries in the relevant tables.
  Incorrect Configuration: The configuration for due date rules in the system may not be set up correctly, or the specific SXP type may not have been defined properly.
  Data Inconsistency: There may be inconsistencies in the data related to the GED item or the payment process, leading to the inability to determine a due date.
  
  Solution:
  
  
  Check Configuration: 
  
  Navigate to the configuration settings for due date rules in your SAP system. Ensure that there are valid entries for the SXP type mentioned in the error message.
  You may need to consult with your SAP Basis or configuration team to verify that the due date rules are correctly defined.
  
  
  
  Define Due Date Rules:
  
  If the due date rule for the specific SXP type is missing, you will need to create or define it. This can typically be done in the customizing settings of SAP.
  Use transaction codes like SPRO to access the configuration settings and define the necessary rules.
  
  
  
  Check GED Item Data:
  
  Review the GED item (item ID &2) in the system to ensure that all required fields and data are correctly populated.
  Look for any inconsistencies or missing data that could be causing the issue.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Testing: 
  
  After making the necessary changes, perform tests to ensure that the error no longer occurs and that the payment processing works as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists after following the above steps, consider reaching out to SAP support for further assistance.
  
  By addressing the configuration and ensuring that the necessary due date rules are in place, you should be able to resolve the error message CRMS4_PS_TOOLS_UI155.