How To Fix CRMS4_PS_TOOLS_UI153 - No payment family assigned to GED item (item ID &2)(SXP type &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRMS4_PS_TOOLS_UI - Messages for UI functions

• Message number: 153

• Message text: No payment family assigned to GED item (item ID &2)(SXP type &3)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRMS4_PS_TOOLS_UI153 - No payment family assigned to GED item (item ID &2)(SXP type &3) ?

  The SAP error message CRMS4_PS_TOOLS_UI153 indicates that there is no payment family assigned to a GED (General Event Document) item. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when dealing with payment processing or financial transactions related to service orders or contracts.
  Cause:
  
  Missing Configuration: The payment family may not be configured in the system for the specific item type or service.
  Incorrect Item Type: The item ID referenced may not be associated with a valid payment family in the system.
  Data Inconsistency: There may be inconsistencies in the data setup, such as missing links between the GED item and the payment family.
  Custom Development: If there are custom developments or enhancements in the system, they may not be correctly handling the payment family assignment.
  
  Solution:
  
  
  Check Payment Family Configuration:
  
  Navigate to the configuration settings for payment families in SAP.
  Ensure that the payment family is defined and correctly assigned to the relevant item types.
  
  
  
  Assign Payment Family:
  
  If the payment family is missing, you may need to create a new payment family or assign an existing one to the GED item type.
  Use transaction codes like SPRO to access the configuration settings and make necessary adjustments.
  
  
  
  Review Item Type Settings:
  
  Verify that the item type associated with the GED item is correctly set up to use a payment family.
  Check the item type settings in the relevant customizing areas.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that all necessary links between GED items and payment families are intact.
  Use transaction codes like SE16 or SE11 to inspect the database tables related to GED items and payment families.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE16 (Data Browser), and SE11 (Data Dictionary).
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal for any known issues or fixes.
  Testing: After making changes, conduct thorough testing to ensure that the payment family is now correctly assigned and that the error does not reoccur.
  
  By following these steps, you should be able to resolve the error message CRMS4_PS_TOOLS_UI153 and ensure that the payment family is properly assigned to the GED item.